Activation

[cwilhite352571]

Getting the message that WebAssist is not able to contact the server to validate my serial number. I have several products that need activation.

Here is the message:

Unable to connect to server.
Your firewall or anti-virus software is blocking the online activation. Disable all firewall and anti-virus software and try again. If you continue to have problems, submit a Technical Support Request.

I have turned firewall and AV software off. We are running a proxy at my business. Can you advise of a solution?

Thanks.

[Jimmy Wu]

I have opened up a backend ticket for you to generate the license files that you need. You can check the ticket by logging into your account on www.webassist.com and checking your support history.

[jerry.jod336487]

upon trying to reactivate MenuWriter 1 in CS4
i get error 1

can't confirm activation.
If I'm being forced to upgrade to get it to work,
will look elsewhere.

please help keep me as a customer.

jerryO

[Eric Mittman]

I have submitted a ticket for you on this issue, to update the ticket please login to WebAssist.com and visit your support history.

[stassi.pefkaros302939]

I cannot seem to get the screen to allow me to activate from my dreamweaver version mx2004 I have used this product previously and would like to continue using it. can u help?

[Jason Byrnes]

Please provide some additional details.


What extension are you trying to activate?

What is the version of that extension?

What OS are you using?