eCart out of memory error at line 953

[johnlanglois]

I upgraded to eCart 4.16 by uninstalling 4.15 and installing 4.16.

When running the checkout wizard I now get an out of memory error on line 953.

I have 3GB Ram, so I don't really think that is the problem.

Has anyone seen this error?

[Ray Borduin]

What is the file referenced in the error? I can try to take a look at it and see if I can spot what might cause it. You will probably want to open a support incident too since this is likely some sort of bug.

What version of DW and what OS are you using?

[neo314]

I am getting the same error on the insert checkout form wizard on the Finish button. It is the same error twice and my available RAM plummets. Here are a couple of screen shots. Vista x64 w/ 4GB RAM. CS3.


http://www.webassist.com/forums/attachment.php?attachmentid=65

http://www.webassist.com/forums/attachment.php?attachmentid=66

[Ray Borduin]

Are you adding the wizard to a template page? Is it a new page or an existing page?

Please submit a support incident. This is likely a problem with your page, template, or enterd values of some sort, but we will need to have an engineer debug it with you since it is not a known issue.

[neo314]

It is a new page, but the template has been applied to it. I will try to add it to a page and then apply the template and see what happens...

[Ray Borduin]

How much content is on the template page? This seems like it could be caused by an extremely large template page?

[neo314]

How much content is on the template page? This seems like it could be caused by an extremely large template page?

Not much. It is a rounded corner layout with no menu single column...

[Ray Borduin]

Were you able to get it to run without the template? You may want to submit a support incident with the files to help reproduce the problem. This isn't a known issue, but if we can reproduce it we can probably fix it, so if you can get us the files to help us reproduce the problem that is a good first step in getting it solved.

[neo314]

I ran it again without any problem. I may have selected the "ID" in the cart fields for the InvoiceID instead of the "Session ID" the first time. Since there are multiple ID's for cart items and one InvoiceID, that may have been the cause. I'm not sure.

I tried to do the same thing, so that is the only possible difference I can see.

Also, I said TRUE to sandbox and it still came out FALSE in the code. Is there a more detailed tutorial? While using the Wizard to insert the forms, I am not sure at times if some of the fields should be values returned from PayPal that are not available as bindings, or something else. I'm having a slightly hard time matching the Integration Guide to the Wizard.

[neo314]

Were you able to get it to run without the template? You may want to submit a support incident with the files to help reproduce the problem. This isn't a known issue, but if we can reproduce it we can probably fix it, so if you can get us the files to help us reproduce the problem that is a good first step in getting it solved.

Whoops I moved past this before I saw your post. I hope my last response helps. I ran the wizard with the template applied.

[Ray Borduin]

Odd. If you figure out the steps to reproduce the problem I would be interested to find out. I doubt it is just the cartID vs session id thing, but anything is possible I guess.

Once we reproduce it we can find a solution.

[neo314]

Really? I would think that choosing an array value like Item ID's instead of a value like Session ID would be highly suspect. Perhaps you could try that and see if you get the error.

[Ray Borduin]

I will try that, but I looked at the file and line number in the error and it seems unlikely.

[neo314]

I will try that, but I looked at the file and line number in the error and it seems unlikely.

You're right. I had to run the wizard again without shipping and I used the cartID as a test and it still went through without the error.

[Ray Borduin]

I've been doing this a long time, and I don't like to say anything until I do my research... I'm usually right ;)