Javascript Error

[nicolelagden329266]

I am also getting a JavaScript error when I open up the Security Assist Wizard in Dreamweaver CS4 on a mac. I have read other posts where the advice has been to follow the steps on this page:
http://www.ipvac.com/kb/entry/146/

I have tried all of these steps and I am still getting this error (attached), if I click OK I then get the next error.

Is there anything else I could try?

[Jason Byrnes]

double check that you have correctly set up a dynamic Dreamweaver site. See the following for more information:
http://www.ipvac.com/kb/entry/151/

Make sure that the local path to the site folder contains only web safe characters, avoid periods or other special characters in the folder names leading to the site files.

Do you have a dynamic page open in Dreamweaver when launching the security assist wizard?

[nicolelagden329266]

Thanks for the reply.

Yes that's all fine, unfortunately it's still not working, Data Assist seemed to work fine, but I still get error messages when I try and open the Security Assist Wizard. Always the same first one, but when I click OK, the second error message seems to change slightly (attached).

[Jason Byrnes]

What version of SecurityAssist do you have installed?

try uninstalling it from the extension manager, then installing the latest version that is available from the Download center.

[nicolelagden329266]

Unless it's changed over the last couple of days I have version 1.1.8. I have already tried removing it from the extension manager and re-installing after reading other posts, unfortunately no joy!

[Jason Byrnes]

I have created a support ticket so we can take a look at the issue. To edit your support ticket, please log into your support history:
http://www.webassist.com/mywebassist/supporthistory.php

[wbrooks199805]

Please add me to the list of people that gets help with this..I am having the same issue.

[Jimmy Wu]

This issue appears to be with SecurityAssist and Power PC Macs. If anyone else runs into this, please post here and I will get the fix to you.

[chris373619]

Hi Jimmy
I have the same issues on my powermac. I just tried all the other fixes in this post and I still have the problem. Can you send me the fix also?

[uri_zen377507]

I cannot load Security Assist 1.1.8.

- JS error on load

- cache file cleared
- dynamic page open

running Mac 10.5.8 PowerPC

[Jimmy Wu]

I have created backend tickets for you to send you the fix. You can check this ticket by logging in to your account at webassist.com and checking your support history.

[tlshoaff392246]

I can't get most of the extensions to work on my PowerPC. Please help. I have a deadline and need to know if I have to hardcode this project asap.

[tlshoaff392246]

Since I didn't check email notification on the other. Thanks.

[Jimmy Wu]

What are the issues you are running into?

[tlshoaff392246]

Jimmy,

I downloaded the extensions, launched Adobe Extensions Mgr, loaded the extensions, launched Dreamweaver, made a PHP file, established a connection to the localhost, inserted SecurityAssist, entered the Key code successfully, hit OK, then it gave me a JS error about some Security_Assist_Wizard.htm page. So I had to force quit, remove the ext per instruction on the forum, throw away the file in the config folder, and redo everything above and got the same result. I've seen other folks have the same problem on a PowerPC running CS4. I need a solution please. Thanks.

I haven't been able to run any of my extensions and have been hand coding this project for the last 1.5 days since I posted my initial Q.

[Jimmy Wu]

If you could take a screen shot of the error and post it up, it would help determine what issue you are having.

[tlshoaff392246]

My screen shot looks just like the other folks in this post. I'm having the same problems as the other folks in this post.

Refer to nicolelagden329266 post on 10/26/09 at 7:04pm for the screenshots.

[Jimmy Wu]

I have opened up a ticket and sent you the fix. You can check this ticket by logging in to your account on www.webassist.com and checking your support history.

[ccubed_9926864]

Hi Jimmy Wu
I have the same issues on my powermac. Can you send me the fix too?

Running Mac OSX 10.4.11
Using Dreamweaver CS4

Seeing the same problems and receiving the same javaScript messages as other people in this thread.

See nicolelagden329266 images

[Jimmy Wu]

I have opened up a backend ticket to send you the fix as well.

[ccubed_9926864]

Thanx Jimmy.

Will let you know how it goes.

Kay just replaced the javaScript and looks like it's working just fine. Gonna run it through all the way but usually when the fix is in its in.