Buttons Worked, Now Don't?

[labbate2374741]

I have a page coded with the Dreamweaver PayPal plugin and It was working great, then we started getting emails that the transactions went through and received the funds but the return success URLs no longer resolve back to the site? I reprogrammed the buttons twice now and have talked with tech support at paypal. The only thing I can think of is that when people use bank accounts instead of credit cards the process takes about 2-4 business days to clear and then the success URL never gets fired due to the long processing. Has anyone else had this problem? Also my client went into her back-end paypal account and had set her auto-return to "on" under "My Account" then "Profile" then "Website Preferences" and had hard coded a return URL into the field there? Could this break everything? The website page is www.2emagine.com/page4.html and was working flawlessly for so long now we are scratching our heads on what went wrong?

[Eric Mittman]

The value you have for the auto return should be the page the user is sent back to when they transact. I did find this note though in the details for this setting:

Note: If you have turned on Auto Return and have chosen to turn on PayPal Account Optional for new users, a new user will not be automatically directed back to your website, but will be given the option to return.

So this may be interfering with the return for some users. As a test you should try not setting the return URL in the buttons themselves and just see if PayPal will make the return for your. If the return is not happening for you at this point you should contact PayPal and have them review the process.