Site Assist Error Message

[kim388939]

Hi,
I just bought the Super Suite. After installing and activating Site Assist, I choose Build Site from the menu, and I'm getting an error when I try to use it.

"When executing OnLoad wasap_wizard.htm, a JavaScript error occurred"

The Site Assist dialog box is then all grey, and I cannot click on anything to get out of it. I must quit dreamweaver altogether, and relaunch.

Any help would be much appreciated!

Thanks,
K.E.

[Jimmy Wu]

With Dreamweaver closed, try deleting the WinFilecache-########.dat or MacFileCache-########.dat, depending on your operating system, file from the following location:

WinXP
-DW8
--C:\Documents and Settings\<Your User Name>\Application Data\Macromedia\Dreamweaver 8\Configuration
-DWCS3
--C:\Documents and Settings\<Your User Name>\Application Data\Adobe\Dreamweaver 9\Configuration
-DWCS4
--C:\Documents and Settings\<Your User Name>\Application Data\Adobe\Dreamweaver CS4\en_US\Configuration

Win Vista
-DW8
--C:\Users\<Your User Name>\AppData\Roaming\Macromedia\Dreamweaver 8\Configuration
-DWCS3
--C:Users\<Your User Name>\AppData\Roaming\Adobe\Dreamweaver 9\Configuration
-DWCS4
--C:\Users\<Your User Name>\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration


Mac OSX;
-DW8
--Hard disk: Users: <Your User Name>: Library: Application Support: Macromedia: Dreamweaver 8:Configuration
-DWCS3
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver 9: Configuration
-DWCS4
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver CS4: en_US: Configuration

(Please note that <Your User Name> Should be replaced with the User name you use to log into your computer)

Also, please make sure that you have the most recent version of our extensions installed.


NOTE:
On Windows Computers, The AppData or Application Data folders may be set to be hidden.

To View Hidden Folders in Windows Vista:
1) In The Windows Explorer, Click the "Organize" button
2) Select "Folders And Search Options"
3) Select the "View" tab
4) Click the "Show Hidden Folders And Files" radio button.

To View Hidden Folders in Windows XP:
1) On the Tools menu in Windows Explorer, click Folder Options.
2)Click the View tab.
3) Under Hidden files and folders, click Show hidden files and folders.

[kim388939]

Hi Jimmy,
I actually found an older post you had found a solution to, and it seems to be working for me so far!

(https://www.webassist.com/forums/showthread.php?p=16588)

I deleted the WASAP_Bundle.bundle file, like you suggested in the above mentioned post, and it's working now. Thank so much for the quick reply though!!

[Jimmy Wu]

Glad that is working for you. If you have any additional issues feel free to make a new thread.

[doodler88]

I installed the extension and I also got the same error, "While executing onLoad in wasap_wizard.htm, a Javascript error occurred." I'm on Mac PowerPC G5, OS X 10.4.11 with Dreamweaver CS3. I deleted both the WASAP_Bundle.bundle file and the Dreamweaver configuration folder in:

-DWCS3
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver 9

No luck. Tried a couple of times including re-installing just site assist and still got the same error. DW just stalled after I clicked the message, which appear twice.

Found no other solutions or help in the forum.

Appreciate any help you can provide,

Thanks,

John Liu