Dynamic Web Chart not working in IE

[plstarr380098]

Have a web page (www.company.php) This page has a Dynamic Web Chart on it that pulls data from a database.

It DOES NOT work when you view the page in IE as https://www.company.php
when i do not use SSL and go to http://www.company.php the chart works.

This only happens in IE any version. Can someone please help!

I need to have the page encrypted SSL

[Jason Byrnes]

That should not happen, please post a URL where we can see the problem to investigate the cause.

[plstarr380098]

http://www.newkoh.com/sandbox/chart.php

if you use

https://www.newkoh.com/sandbox/chart.php

the chart will not work in IE

[Jason Byrnes]

We will need to debug this with you. I have created a support ticket for this.

to view and edit your support ticket, please log into your support history at:
http://www.webassist.com/mywebassist/supporthistory.php

[mantisdigital1400848]

Hello. Iam having the same problem as described in this thread.
The webcharts will not display in IE with SSL

I have searched the forum and not yet found resolution to this issue.

Could you please advise me where to find the solution.

Thank you.

[Jason Byrnes]

This appears to be a bug with loading XML into a flash object in IE over an SSL Connection. The following blog post has more details:
http://www.blog.lessrain.com/flash-nasty-xml-load-bug-in-internet-explorer/


seams Microsoft is aware of this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;272359

they recommend the following fix:
To resolve this problem, perform the following steps:

1. In Internet Explorer, on the Tools menu, click Internet Options. On the Advanced tab, clear the Do not save encrypted pages to disk check box.
2. Make sure that the server does not send no-cache headers.
3. In IIS, in the Microsoft Management Console (MMC) snap-in, right-click the XML file. On the HTTP Headers tab, turn off the Content-Expiration option.