web chart wizard locks up computer

[denley525389423]

I had been using dynamic web charts for some time with no problems at all. However, this week whenever I have tried to create a new chart or edit an existing one with the wizard, the wizard hangs on the 'loading' window and then locks up the whole machine. On one occasion the message 'cgi-exe application error' has come up.

My testing server is a local desktop and I use Apache2.2 with MySQL and PHP (5.2.5)

Any help would be most appreciated!

Thanks

[Jimmy Wu]

It looks like this thread addresses someone's issue with regard to the cli-exe application error:
http://forum.notebookreview.com/windows-os-software/57067-cli-exe-application-error.html

Does that situation apply for you?

[denley525389423]

Thanks Jimmy. Unfortunately my problem is a cgi problem rather than cli. Sometimes I don't get any message at all. Would a reinstall of the extension be worth a try do you think?

[Jason Byrnes]

do you have IIS installed along side apache?

i found this thread that seams to point to an issue with having the wincache extension enabled:

http://forums.iis.net/t/1161961.aspx?PageIndex=2

open the C:\Program Files (x86)\PHP\php.ini , find the line extension=php_wincache.dll and comment it out or remove it.