C.T. Don't read session on Bindings panel

[info368164]

Hallo
Dreamweaver 8, ASP classic.
In cookies toolkit vers. 3.1.3 when I open Clear Session give me an js error.
(apparently don't read the list of session on Bindings panel)
I have tried to reinstall but nothing.
Now I come back 3.1.2 and work fine

Regards
Luca

[Eric Mittman]

What is the js error you are getting and what are the exact actions you are taking when you get this error, please post back with a little more description about the issue and include screen shots if you can so we have a better idea of where the problem is.

[info368164]

Hallo,
Excuse me, but this morning I had no time to be clearer...

When I do a "Clear Session" appear this error:
http://free.7host05.com/trazomlibrary/errori/webassitTCerror.jpg

translation:
During the execution of onLoad in WACT_ClearSession.htm, there was an JavaScript error

If I try to modify a page with the code made with WACookies 3.1.2 give me this error:
http://free.7host05.com/trazomlibrary/errori/webassitTCerror2.jpg

translation:
JavaScript Error during the charging of Clear Session Values.htm
at the line 1380 of the file: "C:\....."

I hope it is enough to understand the problem

Thank you
Regards
Luca

[Eric Mittman]

You might be experiencing an error due to a bad cache file, here are instructions on clearing out this file:

http://assets.webassist.com/technotes/common_installation_issues.pdf

If you still experience the problem after doing this then there might be a corruption of your configuration folder. If this is the case you will need to follow the steps here to overcome this:

http://www.webassist.com/forums/showpost.php?p=12293&postcount=2

If you continue to experience this problem after trying these things please let us know.

[info368164]

Hallo,

first solution (common_installation_issues.pdf) no effect...

Second solution (corruption of configuration folder)... now is a problem for me to uninstall e reinstall 42 extensions (too time)... but if it's that, why the 3.1.2 works correctly?

Thank you
Regards
Luca

[Eric Mittman]

Renaming the configuration folder will cause you to uninstall then reinstall your extensions. With the error you are getting the problem might be one with the installation files. Renaming the configuration folder and re-installing the extension might clear up the problem. These are the first steps that we take when dealing with errors like the ones you are getting. If the issue persists for you after trying this then I can open a ticket for you so the problem can be looked into further.