View Full Version : user registration pack admin setup
amandaowen63385678
06-08-2010, 09:08 AM
I recently got the user registration 100 and I am having trouble setting it up. It looks like I am fine up the setting up the admin. I got to my url/admin and it says I don't have anything put up. When installing user registration am I supposed to put the whole folder into my website, or just portions? Any ideas?
Jimmy Wu
06-08-2010, 10:58 AM
You will have to put all the files up into your server in the same directory structure as they are when you download them.
You might want to take a look at our support page for this product:
http://www.webassist.com/support/user-registration/
amandaowen63385678
06-08-2010, 02:19 PM
Okay, I thought I had it all but when I try to connect the mysql database I get a 403 forbidden error. I am using all the information from my hosting company (godaddy) about the database, but it doesn't want to connect.
Jimmy Wu
06-08-2010, 02:46 PM
Have you tried contacting the GoDaddy support to double check the database credentials that you are using is correct?
amandaowen63385678
06-08-2010, 07:44 PM
They said it all looked fine. One thing I did notice was the hosting name. Godaddy gives a long name that contains periods and dreamweaver said only letters, numbers, and underscores. Could that be the issue?
amandaowen63385678
06-09-2010, 09:24 AM
Looks like I actually got it. Turns out I wasn't using the whole path to find the admin file. But I was able to login and everything. Thanks.
Jimmy Wu
06-09-2010, 04:18 PM
Great to hear you were able to get the solution pack working. If you run into any additional issues, feel free to open a new thread.
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