captcha text not displaying on web

[fdaoust34301]

The captcha text displays on my own local testing server, but not on the actual website. The captcha security question displays on both, and I've tried to make triple sure that all the files are up on the server. GD is enabled too. What else should I check? The page is at http://www.ourhealthisfirst.com/users_Registration.php

[Dani Chankhour]

Could you please upload a blank page with the php info:

<?php phpinfo(); ?>

it looks like it is a server issue, i will compare the php info to see if some of the settings are the same.

[fdaoust34301]

OK, http://ourhealthisfirst.com/php-test.php

[fdaoust34301]

I had to rename the original Registration page, so view the problem at http://OurHealthIsFirst.com/users_Registration-original.php

[Dani Chankhour]

Thanks for the php info page. i compared it to my settings and i could not see anything that is related to the server that could cause any issue. It seems that the issue is related to the path to the font.

If you could please open the:

WAVT_CaptchaSecurityImages.php page under the WA_ValidationToolkit folder and add these lines of code:

if(file_exists($font)) {
$font= realpath($font);
}

under line 123.


Please post back if you are still having the issue.

[fdaoust34301]

I added the code under line 23, still does not display on the web, but still does on my testing server (my own PC). I used an FTP software and made sure the fonts are in the folder - the files have the same size as on my PC, so I assume they are good. I can't understand it.

[Dani Chankhour]

i have opened a support ticket to further assist you with this issue:

http://www.webassist.com/mywebassist/supporthistory.php