Setting up problems

[kanga]

Hi everybody
I'm very new to php and mysql and having purchased the User Registration Solution am having problems getting everything to work. I've setup a database on my server and have uploaded the files to the root directory but l cannot login through the admin page. It will not accept my username or password. Its probably something very simple in my settings but l'm pulling my hair out trying various permutations.
I would be most appreciative if someone would contact me and possible look at my site and check my settings etc.
Look forward to hearing from anybody who could help a newbie.
Regards
Keith

[Jason Byrnes]

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
http://www.webassist.com/mywebassist/login.php

[darryl394578]

I'm a newbie, too, and need help. most aspects seemed to be okay. I was able to register and the info went into my database. Now that has changed, but I may be able to ge that back. I cannot get the email to be sent. I asked my hosting company if they supported the php mail()function and the answer was, YES, but I can't get it to work.

Also, after hitting submit on the registration page, should it go to a different page? How do I point it to the page I want?

[Jason Byrnes]

yes, the registration page should redirect to the profile page, If it does not, it is most likely because the email behavior is not being triggered, so the two problems are most likely linked to the same cause.


can you send a copy of the registration page so I can examine the code.

[darryl394578]

I'll show my ignorance here, but, I tried to attach the php file and it doesn't accept that format. Then I copied the source code to Word and tried to upload that, but the file size was too large. Please walk me through what I need to do to send you my registration page.

[Jason Byrnes]

please compress the php file to a zip archive and attach the zip file.

[darryl394578]

Here's my user_Registration.php file.

[Jason Byrnes]

the most likely culprit is validation.

find the following:
if ($WAFV_Errors != "") {
PostResult($WAFV_Redirect,$WAFV_Errors,"usersRegistration");
}


and change it to:
if ($WAFV_Errors != "") {
die($WAFV_Errors);
PostResult($WAFV_Redirect,$WAFV_Errors,"usersRegistration");
}


this will write a comma separated list of failed validations to the screen that we can use for troubleshooting, please post back this information.

[darryl394578]

The error was: ,19 that's all.

[Jason Byrnes]

validation 19 is the user country:
$WAFV_Errors .= WAValidateRQ(((isset($_POST["UserCountry"]))?$_POST["UserCountry"]:"") . "",true,19);



looks like you have deleted the user country form element, so you will need to delete that line from the validation.

[darryl394578]

Okay, I've been working on it. I've got the registration page to go to the User_Profile page after completing and clicking SUBMIT, but it doesn't send an email, still.

The users_Profile page didn't have any fields, just the "No Records Found," "Your email has not been verified," and the verify button.

I clicked on the Verify button and then came up with the message, "An email has been sent to ... Please follow the link included in that email in order to confirm this email address is valid."

can be seen at www.ochomehealth.com/users_Registration.php

[darryl394578]

Is there any other way to get support for setting up the User Registration Pack? I've been posting and reading for several days now and I'm no further ahead. I subscribed to another thread much like mine in hopes that their answers can help me, too.

[Jason Byrnes]

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
http://www.webassist.com/mywebassist/login.php