Dreamweaver stopped working... yet again!

[mrs]

Yet again, I have installed all the DW extensions I have, and DW just won't launch. It keeps crashing during launch, but it was fine beforehand!

Yes, I know, delete the MacFileCache.dat file, but I have already done that, but it still isn't launching. I have even tried restarting but still no joy. Now there is no MacFileCache to delete!

I have yet again spent more than two hours installing and uninstalling and I just end up in the same position... Why does this happen? It's so **** frustrating!

Obviously, any advice that works will be appreciated!

[Ray Borduin]

If it fails at startup...

1) Go to your configuration folder where the .dat file resides and rename the folders: /floaters to /floaters_old and rename /startup to /startup_old

Then close and open dreamweaver. Dreamweaver should open.

Then close dreamweaver and name the folders back to their proper names and open dreamweaver. I've seen that work and it is a lot faster than reinstalling.

[mrs]

Well, that didn't work either, so I ended up uninstalling and reinstalling again, and low-and-behold, dreamweaver kept crashing...

Then I remembered the memento panel!

Basically, I had to install one product that I knew used the memento panel, hope that DW would launch - which it thankfully did - then switch it off in the WA prefs.

Why does the memento panel exist?

It seems to serve no purpose other than remind me of a few tasks that I need to carry out. The rest of it is just repetitive content that you email to me anyway. I've said it before, and I'll say it again; it is nothing more than a marketing gimmick for WebAssist which consistently crashes DW even after removing .dat file and renaming the floater and startup folders. This is now the third time I have wasted more than a day trying to get DW to just launch. I'll have to do it again when Adobe release CS5... are you Adobe influencers or partners?

Anyway, currently, I have all but two of the extensions I have from you working. The ones not working are PhotoAssist and the free Google tools, but honestly, I can live without them.

[Ray Borduin]

PhotoAssist is a discontinued extension. That could have been the problem.

Memento is a floater.... it would have been completely disabled when you renamed the floater window, so that must have been unrelated.

[mrs]

Yeah, it worked when I changed the folder names to old, but when I changed them back, DW stopped working again.

I thought I had all of the extensions working because I have managed to get DW to stay open, but it seems I have jumped the gun somewhat!

I am trying to launch all the extensions so that I can enter the serial numbers, and I am getting JavaScript errors stating: Unable to open script file: path...WA_Previews.js (error 2)

What does this mean?

Have I got to uninstall and reinstall yet again?

[Ray Borduin]

I'm thinking you might be using some older versions and some newer versions and they may have conflicts.

I'll open a support ticket so we can call and work through this problem with you directly.

[mrs]

All WA extensions I have installed which are the most up-to-date:

Cookies Toolkit 3
CSS Menu Writer 1
CSS Form Builder 1
DataAssist 2
Digital File Pro 2
Dynamic Dropdowns
Dynamic Flash Charts
eCart 5
Eric Meyer's CSS SCULPTOR 3 (***** NOT WORKING *****)
PalettePicker
PayPal eCommerce Toolkit
Pro Maps for Google
SecurityAssist
Site Import 3
SiteAssist Professional (***** NOT WORKING *****)
SiteScribe
Surveyor
Universal Email 4 (***** NOT WORKING - I THINK *****)
CSS Form Builder
HTML Editor (Installed instead of using iRite)
google search
palette picker
skype button
playstream video



The following are my problems... I have tried uninstalling and reinstalling loads of times now, but still no joy.

Site assist pro problem:
While executing onLoad in wasap_wizard.htm, the following javascripterror occurred:
In file "wasap_wizard": initializeUI is not defined

CSS sculptor problem:
While executing onLoad in wacs_quickinsert.htm, the following javascripterror occurred:
In file "wacs_quickinsert": initializeUI is not defined

I can't find Universal email and so it doesn't seem to have any way of being launched to be able to use it. Either it's not there, or it's somewhere I can't see it!

If you're going to call me, call around 10 pm to Midnight UK time. I assume you will call on Wednesday. Please let me know. My phone number is registered under my personal details.

Thanks

[Ray Borduin]

Initialize UI errors and other onLoad errors can generally be solved by deleting the filecache .dat file. Make sure Dreamweaver is closed when you delete the file. Have you tried that?

[neilo]

Hi mrs,

Universal Email 4 shows up as 'File Manipulation', 'Create Email Message' and 'Progress Bar' in the Insert > WebAssist options, and similarly in the WebAssist option in Server Behaviors.

[web_assist_mail157665]

UE4 not in Insert Panel

If its a major tool - then it should be in the Insert panel.

If you train a user to expect things to be in a certain place - then change it SIGNIFICANTLY
without good reason - that makes for really frustrating ergonomics.

[mrs]

Yeah, I have to agree, I was frustrated to find that it didn't appear in the WA panel, and that it had changed in the menu too.

I installed and uninstalled so many times that I was sure that it was an installation error, however, in the light of the new morning, a brainwave appeared in my head... I know, I'll watch the demo video of it, and so of course it was probably there all the time, just not what I was used to looking for. That's frustrating, but not as frustrating as that memento panel!

Anyway, I now have all the extensions working. Thanks for your help Ray. I know these errors are down to Adobe's .dat file, but the memento panel is still yours!

Thanks.

[Ray Borduin]

The "Insert" panel, also known as the "Objects" panel is designed for drag and drop objects.

Since universal email has no html component that it creates it doesn't make any sense to have a drag and drop object.

I guess I can appreciate that the average Dreamweaver user doesn't really understand when to use Server Behaviors and when to use Objects, Behaviors, Floaters, or any of the other types of interfaces available, so perhaps we should always add major products to the insert object panel even when it doesn't make any sense in order to prevent your confusion.

Thank you for the feedback and suggestions.