Email Password not working

[karen.marley367377]

When user's forget their password from the login page, the "if fails" directs to the email password page. The email is not sending,

I have spoken to the Hosting Company with regard to their email settings, so I know these are okay.

Any suggestions?

[Ray Borduin]

Nothing in your description is wrong, so you would have to debug. Maybe add a die statement after the email is sent to see if the php code thinks it was sent properly. You can check your spam filters and smtp error logs for issues that might have prevented deliver as well.