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View Full Version : Install works fine, but Gallery Preview not working


nicola.goodenough317043
02-26-2010, 03:13 AM
I have recently purchased PowerGallery and installed it locally on our apache server (with php & mysql), using Dreamweaver and webdav to upload. I put PG into a subdirectory on the server, and have PowerStore3 in a separate, parallel subdirectory.

After install, I was taken to Admin. In admin I tested the functions. I successfully uploaded another image, moved it within the picture listing, and can see all the images from Dreamweaver on my Testing server. (I have removed the Install subdirectory.)

However, I have a problem when I try to Choose a Design. I previewed the first design and got "loading", with blank image boxes (with IE). It was the same for all designs. I then logged in using Firefox as my browser and tried previewing the designs. Again I got "loading", but no boxes.

I browsed through this forum but could not find a solution. Any help would be gratefully received.

Nick

Jason Byrnes
03-01-2010, 09:06 AM
I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
http://www.webassist.com/mywebassist/login.php

sam.wilson394782
03-03-2010, 06:35 AM
Ive got the same problem, I posted on another thread and have had no reply!

please can you let me know the solution when it happens?

thanks

Sam

Eric Mittman
03-03-2010, 11:07 AM
I opened a ticket for you on this issue. To check the status of the ticket or update it login and visit your support history.

http://www.webassist.com/mywebassist/supporthistory.php